Reference

How 4i444 Handles Your Personal Information

When you open an account with us, we collect only what we need to run your wallet, process payments through bKash, Nagad or Rocket, and keep your account secure.

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PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to review the data we hold, request a correction, or ask us to delete your account records, our support team handles these requests directly. Reach out through any of the channels below and mention that your query is a data or privacy request so we can route it correctly. Availability depends on your region and local access conditions.

DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Your account security and data integrity are handled through a set of concrete practices — not just a policy statement. Here is how each area works in practice, from the moment you register to the point where you request your data be removed.

Encrypted Account Access

Every login uses SSL encryption. When you log in from a new device, an OTP is sent to your registered mobile number before access is granted to your account.

Cookie and Session Data

We use session cookies to keep you logged in during your visit and analytics cookies to understand how you navigate the account area. You can manage cookie preferences in your browser settings.

Payment Data Retention

Transaction records tied to your bKash, Nagad or Rocket deposits and withdrawals are retained to resolve any payment disputes. We do not store your full wallet PIN or mobile banking credentials.

Your Right to Request Changes

You can request a correction to your account details or ask us to close your account and remove your data. Requests are handled through live chat or email, verified against your registered wallet number.

What We Collect and Why It Matters

4i444 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information you give us when you register — your name, email address, phone number and the payment method you choose, whether that is bKash, Nagad or Rocket. When you make a deposit or withdrawal, the transaction reference attached to your mobile wallet is

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logged so we can verify the transfer and match it to your account. We also collect device and session data automatically: browser type, IP address and pages visited. This helps us detect unusual login patterns and protect your account from unauthorised access. We do not sell
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your personal data to third parties. Data shared with payment processors — such as bKash or Nagad — is limited to what those processors need to complete your transaction. Your access to and use of the platform depends on your local law and the eligible regions
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we serve; we do not make legal certainty claims about access. We retain account records for as long as your account is active and for a period after closure as required by applicable rules. If you want to know exactly what data we hold on you,
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you can contact our support team and we will respond within a reasonable timeframe.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy on 4i444

These are the questions we hear most often about how we handle account data, payment records and your rights as an account holder. If your question is not covered here, contact us directly through live chat or email.

We collect your name, phone number, email address and the mobile wallet method you select — bKash, Nagad or Rocket. We also log the device and IP address used at registration for security purposes.

We share only what is necessary with payment processors like bKash or Nagad to complete your transactions. We do not sell your personal data or share it for marketing purposes with outside companies.

We retain account and transaction records for a period after closure as required by applicable rules. The exact retention period depends on the type of data and the rules that apply to your eligible region.

Yes. Contact us via live chat or email, verify your identity using the phone number linked to your wallet, and we will provide details of the data we hold on your account within a reasonable timeframe.

Submit your request through the Help Centre in your account or email our support team. Mention whether you want a correction or full deletion. We will verify your identity first, then action the request.

No. We never store your mobile wallet PIN or full banking credentials. We log only the transaction reference number needed to match your deposit or withdrawal to your account record.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How 4i444 Handles Your Personal Information

Reach Us About Your Privacy

How We Protect and Manage Your Account Data

Encrypted Account Access

Cookie and Session Data

Payment Data Retention

Your Right to Request Changes

Common Questions About Your Privacy on 4i444

01 What personal data does 4i444 collect when I register?

02 Does 4i444 share my data with third parties?

03 How long does 4i444 keep my account data after I close my account?

04 Can I request a copy of the data 4i444 holds about me?

05 How do I ask 4i444 to correct or delete my personal information?

06 Does 4i444 store my bKash or Nagad wallet PIN?

Privacy Policy

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