How This FAQ Works for You
We've organised these answers around the real questions that come up after you open an account — not a generic checklist, but the actual friction points: how deposits clear via Nagad or Rocket, what happens when a withdrawal is pending, and how to reach us when something looks off. Each answer describes the actual step, not a pointer to another page. For
deposits, the flow is: open your bKash or Nagad app, enter the account number shown in your wallet tab, confirm with your PIN, and the credit appears on your 4i444 balance once the transfer confirms. Withdrawals follow a verification step where your account name must match your registered wallet name — this is the most common delay and the easiest to avoid.
If you are browsing from Dhaka or anywhere else in Bangladesh, the same wallet flow applies. Access and service availability depend on your local law and eligible region. If a question below doesn't cover what you need, our support team is reachable via live chat and email.
- bKash deposit
- Nagad transfer
- Rocket payment
- Wallet verification